Last updated 2nd January 2024 

By visiting the Fastpacks (“we”, “us”, or “our”) site (https:/fastpacks.uk), you trust us with your personal information, which we are committed to protecting. Information that Fastpacks collects through our website and/or other related services (collectively referred to as the “site”) are subject to the privacy policy. 

Maintaining your privacy is taken seriously. The privacy policy will explain what information we collect, how we use it, and your rights in relation to this. If, at any point, you do not agree with any term(s) in this privacy policy, please discontinue the use of the site and other related services. 

Please contact us if you have any questions in regards to this privacy policy. 

Your Information and How It Is Used 

Fastpacks collects personal information such as names, address(es), contact information, passwords and security data, and payment information. The use or registration on the site or other services will result in you voluntarily letting us obtain information. 

Personal information collected includes:

- First and last name(s), email addresses, address, phone number, and other similar data. 

- Passwords, similar security information for authentication and account access.

- Payment data is stored by our payment processor (Viva Wallet) and you are responsible for reviewing their privacy policy. 

Personal information from other sources such as public databases, marketing partners, and other third parties may be collected. This includes, but is not limited to, social media, marketing, paid listing like sponsored links, and device types (such as phones, laptops, desktops, or tablets) used to access the site or other related services. 

No user's personal information is sold, traded, or rented by Fastpacks. 

Use Of Personal Data 

The use of personal data includes, but is not limited to:

- Improving customer service by helping us respond to your queries more efficiently

- Improving the site, such as identifying top selling products which can allow us to expand and tailor the site towards our customer base

- Information provided by you at checkout when placing an order (including name(s), address(es), phone number) 

- To run marketing and promotional campaigns to send users information that we think will be of interest 

- The use of email addresses to send users information about orders, query submissions and responses, deals and offers, marketing, and other service information. Users may unsubscribe at any time. 

Web Browser Cookies 

The site may use “cookies” to enhance user experience, including record-keeping purposes and to track information (such as interactions with pages/products on the site). It is down to the user to set their web browser to refuse cookies if unwanted, though the site may not function as intended as a result of this.

Privacy Policy Changes 

We reserve the right to update the privacy policy at any time. This will be reflected by a revised date (“last updated”) at the top of the page. Please discontinue the use of the site if you do not agree with any term(s) within the privacy policy. It is your responsibility to review any changes to the privacy policy, and proceeding to use the site will represent acceptance of such changes.